Katalyst IT Infrastructure Management Services include:
- Server Administration
- Desktop Support
- Managed Open Source Applications
- Network Monitoring and Support Services
We proactively safeguard your critical computing infrastructure by continuously monitoring servers and networks elements to catch problems before your users are affected; protecting your environment from virus attacks, unauthorized users and other security threats; and backing up all data on all your desktops and servers to ensure that you never lose business critical information. Whether you lose a file, computer or a disaster affects an entire site, Katalyst quickly gets your users back to productivity.
By monitoring and supporting key network elements remotely, a significant cost savings to the customer is achieved. With remote control technology our online engineers repair and resolve problems without being onsite. We monitor computers and servers, remotely repairing over 90% of our customers’ problems.