Client Profiles

Katalyst services over 40 clients across a broad range of industries. Having developed a solid reputation for quality service we continue to grow our business while helping our clients grow theirs’. Our clients range in size from small/medium sized business operators to large, industry-leading corporations.

The following client/project profiles represent a sample of our industry and service diversity:

ISPs

We currently serve a range of ISPs – from regional ISPs with few thousand subscribers to national ISPs with over hundred thousand customers. We support clients with Dial-up, DSL, Cable, wireless, T-1, ISDN and VoIP technologies.

  • Several Wireless ISPs serving hotels, cafes, restaurants and automotive dealerships
  • Leading ISP focused on serving corporate customers in the Northeast
  • Several East coast based ISPs serving certain ethnicities
  • An ISP providing connectivity to lodging and military bases
  • A national ISP offering dial-up service with accelerator

Web Hosts

We currently support over 1,000 servers and provide end user support for a range of clients. We support:

  • Remote systems administration for servers, desktops and major network components
  • 24/7 monitoring for key network elements
  • Level I and Level II support via phone, e-mail and chat
  • Level III support via escalations
  • Corporate IT help desk services

Software and Hardware OEMs

  • PC hardware manufacturers
  • Several hosted open source applications
  • Support hosted application for a financial research service provider
  • Web based conferencing and presentation solution provider
  • ASP providing video content to mobile devices
  • Memory stick manufacturer
  • RFID tags management software provider

Corporate IT

We provide server administration, desktop support, and software development services to wide range of corporate clients, including:

  • Several technology companies developing enterprise software
  • Corporate offices of specialty manufacturer
  • A large cosmetic surgery practice
  • Several law offices of national and regional law firms
  • Not for profit organizations
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